Last updated: June 2025
WhatsLead ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform at whatslead.in.
We collect information you provide directly when you create an account, build forms, or contact us. This includes your name, email address, and WhatsApp number. When your customers fill out forms you create, their responses are stored and delivered to your WhatsApp. We also collect usage data such as pages visited, features used, and device/browser information to improve our service.
We use the information we collect to operate and improve WhatsLead, send form responses to your WhatsApp number, provide customer support, send service-related communications, and comply with legal obligations. We do not sell your personal information to third parties.
Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse usage patterns. You can control cookies through your browser settings, but disabling them may affect the functionality of WhatsLead.
WhatsLead integrates with WhatsApp (Meta Platforms Inc.) to deliver form responses. We may also use third-party analytics and infrastructure providers. These parties have access to your data only to perform services on our behalf and are obligated not to disclose or use it for other purposes.
We retain your account data for as long as your account is active or as needed to provide our services. Form response data is retained per your plan limits. You may request deletion of your data at any time by contacting us at care@whatslead.in.
Under applicable Indian law (Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023), you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at care@whatslead.in. We will respond within 30 days.
WhatsLead is not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of WhatsLead after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us at care@whatslead.in.
Questions? Email us at care@whatslead.in