How to Add Images and Videos to Your WhatsApp Form
A form isn't just questions — sometimes you need to show something first. Here's how to add image and video fields to explain your product, service, or process before asking a single question.
Sometimes a Question Isn't the First Thing You Need
Most form fields ask for information. But before you ask, you might need to show something — a product photo, a service explainer video, a size chart, or a "here's what we do" introduction. WhatsLead's Image and Video field types let you do exactly that.
Adding an Image Field
Image fields don't collect an answer. They're purely for showing something to the person filling the form, mid-flow, exactly where you want their attention.
Adding a Video Field
A short explainer video works especially well at the top of a form for services that are hard to describe in text alone: a treatment procedure, a renovation process, or a product demo.
Good Use Cases
Keep It Purposeful
Image and video fields work best used sparingly — one or two per form, placed exactly where they add context. A form with too many visuals before the first question slows people down instead of helping them decide.
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